Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and perincident repair. Standard operating procedures for hardware asset management the standard operating procedure will be your organizations primary reference for hardware asset management, complete. Accommodate programs so that different hardware, software, system features, and telecommunications facilities can be used. What is the procedure for selecting the hardware and software in an information system by dinesh thakur category. Agencies shall ensure that all individuals performing hardware or software maintenance on state or agency information systems have the proper access authorizations needed to connect to networks in order to perform maintenance activities. Cclass hardware and software installation procedure 12. Establish a process for information system security maintenance. The wikihow tech team also followed the articles instructions, and validated that they work. Hardware support also includes online and telephone technical troubleshooting and assistance for setup, and all feebased hardware warranty upgrades. Implementation and evaluation selecting hardware and software for implementing information system in an organization is a serious and timeconsuming process that passes through several phases. This policy is designed to support preventative and ongoing maintenance of lep computer and software assets. Concepts and practice software maintenance, it is the representation of those parts of the process specifically pertaining to the evolution of the software.
Maintenance services include both hardware maintenance and support services, and network software maintenance and support services. Hardware maintenance east tennessee state university. To create this article, 34 people, some anonymous, worked to edit and improve it over time. A good preventative maintenance program incorporates a comprehensive backup plan, measures to secure the system against malicious exploits, periodic hardware and software maintenance. Introduction background the hype surrounding the year 2000 y2k software crisis identified the need for solid. Standard operating procedures hardware processes standard operating procedures sops can be challenging to both create and read.
Each component replacement procedure references any tasks that. However, one study indicated that over 80% of maintenance. How to maintain hardware and software computerworld. Changes are implemented in the software system by following a software maintenance process, which is known as software maintenance life cycle smlc. For hardware software systems, the results of the basic software reliability model can be used to estimate the number and types of equipment that must be supplied when a software maintenance. Its a nice sentiment, but reality is more like take good care of your pc, and it wont crash, lose. Hardware and software maintenance external hardware. Maintenance procedures in preparing maintenance procedure, you also have to consider designing a systematic plan for both for hardware and software. Tavis coburn take good care of your pc, and it will take good care of you. The issues can be occurred in hardware, operating systems or any part of software. Information technology policy and procedure manual template. Computer maintenance checklist for software and hardware components it is better to sew up a small hole with one or two stitches rather than waiting till your pants rip. This policy applies to software obtained as part of hardware bundle or preloaded software.
Example maintenance procedure in ace 3t sop format and with an inspection and test plan itp here is the best example we have yet seen in industry of a maintenance procedure using an accuracy controlled enterprise ace 3t standard operating procedure. Compatibility requirements for specific hardware releases. Maintenance is applicable to software that is developed using any software life cycle model for example, spiral or linear. The management of hardware and software assets has become much more complex since the days when the corporate user had one pc on the corporate lan running a small number of applications. Ideally, an sop will be used regularly as the goto. Hardware, software, and scan inventories shall be maintained to reflect the current composition of the system as part of the systems continuous monitoring process. Software maintenance tool that provisions, patches. The iso infrastructure control procedure 20 pages, 2100 words describes the actions taken for proper acquisition, installation, handling, tracking, and disposal of infrastructure and environment, in conformance iso 9001. Hardware and software maintenance posted in external hardware. Explain the five parts of an information system people. While this and the two following sections separate hardware, software and communications into three topics, their operation is often interdependent, and the following verification, testing and maintenance procedures may need to be carried out with all three elements in combination. Standard operating procedures sop helps to maximize efficiency and safety, for successful companies across all industries. Top standard operating procedures sop software in.
Keep a backup copy of original software, either on cd or dvd. The exadata software update procedure for exadata database servers uses the. Hardware maintenance and development plan for the emd. Hardware maintenance and development plan for the emd project october 2003 prepared under contract nas503098. It is not rocket science and you dont have to be an it professional to keep your pc in good shape. But the process of software maintenance is really a challenging task because the maintenance. This saves time, money and frustration and ensures safe conditions to prevent injury to people and damage to computer equipment. This policy is designed to support preventative and ongoing maintenance of lep computer and software. Software engineering software maintenance geeksforgeeks. The act of a regularly scheduled check of the computer hardware or software to help ensure it continues to operate properly. It should be specific and detailed enough so that a qualified maintenance. Implementation and evaluation selecting hardware and software for implementing. Maintenance is needed to ensure that the software continues to satisfy user requirements.
Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance. When etsu faculty or staff detects a hardware problem with computer equipment, an initial phone call or email should be made to information technology services its help desk. Software maintenance is a really important activity after the software is delivered to the end user. Computer maintenance checklist for software and hardware. However, computer hardware can become damaged over time, and computer hardware.
How to do computer maintenance and reduce computer problems. The main purpose of software maintenance is to modify and update software application. Before starting to provide a few software maintenance tips, we need a better understanding of an operating system and his functionality. Guide hardware and software maintenance in english. Asset management enterprisewide software user guide. What is the procedure for selecting the hardware and. Software maintenance in software engineering is the modification of a software product after delivery to correct faults, to improve performance or other attributes a common perception of maintenance is that it merely involves fixing defects. By using updated drivers your hardware usually will run better. Hardware replacement procedures this section provides installation and removal procedures for all serviceable system components. Hardware maintenance and development plan for the emd project. Proper maintenance and support of these assets increases usability and lowers the total cost of ownership to the organization. Noaanesdis it systems component inventory management.
Software products change due to corrective and noncorrective software actions. A computer is the most used electronic machine in our lives, and with a lot of media and content available for download online, it can become slow and unresponsive due to data. Appropriate and effective management of sops is imperative for companies doing business in regulatory environments. The operating system is a intermediary between hardware components and software applications. Computer hardware is generally reliable, and most computer problems are related to software issues. A standard maintenance procedure, or smp, is a written set of instructions that specifies how a maintenance procedure is to be performed. The best way to deal with problems is to stop them from happening in the first place. Standard operating procedures hardware processes info.
This process contains search out for errors in code and correct them. Cclass hardware and software installation procedure 12 page 8 e9321401 1. Example maintenance procedure in ace 3t sop format and. Software maintenance is the process of keeping a software system continuously updated to fullfill the user requirements. Below is a list of some preventive maintenance steps you can take with your computer or computer hardware. Many medium and large companies rely on computer maintenance to ensure that their equipment is able to cope with demand. Software maintenance is the process of modifying a software product after it has been delivered to the customer. Lep has a substantial investment in hardware, software, network devices, and peripherals. Be wary of installing file sharing and other peertopeer software as they represent a security risk to your pc. Need for maintenance software maintenance must be performed in order to.
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